Refund policy

Return & Replacement Policy

At EveryKraft, we take great care in packaging and shipping every order. As our products include handcrafted, decorative, and collectible items, we currently do not offer returns for change of mind, personal preference, or incorrect purchases.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To request a replacement, please email us at everykraft@gmail.com with:

Your order number
Clear photos of the product
Photos of the outer packaging
An unboxing video (if available)

Our team will review the request and, if approved, arrange a replacement at no additional cost.

Replacement Eligibility

Replacement requests are accepted only if:

The item arrived damaged during transit
You received an incorrect product
The product has a manufacturing defect

Non-Returnable Items

We do not accept returns or replacements for:

Change of mind
Personal preference
Minor variations in handcrafted products
Products damaged after delivery due to misuse or improper handling
Sale or clearance items
Gift cards

Replacement Process

Once your request is approved:

A replacement product will be shipped to you.
In some cases, we may arrange pickup of the damaged item.
If the same item is unavailable, store credit or a refund may be offered at our discretion.